Job postings for Salesforce (CRM) roles are becoming hard to find in the age of artificial intelligence — unless you can close sales.
The insight: Salesforce co-founder and CEO Marc Benioff made one thing very clear on his late-Wednesday earnings call: Hiring decisions are more focused than ever inside a company long known for aggressive people additions.
“For the last couple of years, we have not been loading up a lot more engineers with Srini [Tallapragada, Salesforce’s chief engineer],” Benioff said. He noted that hiring in Tallapragada’s team of 15,000 engineers has been mostly flat for two years, as the company has leaned into AI efficiency and coding agents.
“We’re mostly expanding only in one area,” Benioff added. “You can see headcount has grown, but it’s mostly growing in [chief revenue officer Miguel Milano’s] area in sales because I think we all realize the one thing that we’re doing here with … selling and communicating [is] that agents are not exactly doing that. They can qualify OK. They can provide service. But in sales, we still scale because there are so many different parts of the market that we have to get to. So that will be a critical part of expanding our company, but at the same time, expanding our margins.”
